Terms & Conditions
These terms and conditions detail how the DebtLine Direct website can be used. If
you use the Website you agree to be bound by these terms and conditions.
Definitions
In these terms and conditions, the following words have the following meanings:
- “our”, “we” or “us” means DebtLine Direct;
- “Website” means the website located at DebtLine Direct;
- “you”, “your” or “yourself” means you, the user of the Website;
Access to the Website and content
We will endeavour to allow uninterrupted access to the Website, but access to the
Website may be suspended, restricted or terminated at any time.
We reserve the right to change, modify, substitute, suspend or remove without notice
any information, content or service on the Website or any aspect of the Website’s
performance, availability or facilities from time to time at our sole discretion.
Intellectual Property
The copyright and all other intellectual property rights in the material contained
in the Website, together with the website design, text and graphics, and their selection
and arrangement, and all software compilations, underlying source code and software
(including applets) belongs to us or our licensors. All rights are reserved.
None of the material on the Website may be reproduced or redistributed without our
prior written permission. You may, however, download or print a single copy for
your own non-commercial off-line viewing. You also agree not to alter, adapt or
create a derivative work from any content on the Website or to create any unauthorised
links to it.
Exclusions of liability
We use reasonable endeavours to ensure that the data on the Website is accurate
and to correct any errors or omissions as soon as practicable after being notified
of them. However, we do not guarantee that the Website will be fault free and we
do not accept liability for any errors or omissions.
We do not monitor, verify or endorse information submitted by us or third party
providers for inclusion on the Website and you should be aware that such information
may be inaccurate, incomplete or out of date. In particular, we do not monitor,
verify or endorse the information or quotations collected from the product and service
providers as presented to you on the results page. To the extent permitted by applicable
law, we disclaim all warranties, terms and representations (whether express or implied)
as to the accuracy of any information contained on the Website.
We do not give any warranty that the Website is free from viruses or anything else
which may have a harmful effect on any technology.
Due to the nature of electronic transmission of data over the internet, any liability
we may have for any losses or claims arising from your inability to access the Website,
or from any use of the Website or reliance on the data transmitted using the Website,
is excluded to the fullest extent permissible by law.
Subject to the liability which we accept above we shall not be liable in contract,
tort (including negligence) or otherwise howsoever arising out of or in connection
with this agreement or use of the Website for any loss whether direct, indirect,
foreseeable, unforeseeable or consequential, loss of profits, data, revenue, business
opportunity, wasted time anticipated revenue or savings, goodwill or reputation.
Data submitted by you
You warrant that you have taken all reasonable precautions to ensure that any data
you submit to the Website is true and accurate and free from viruses and anything
else which may have a contaminating or destructive effect on any part of the Website
or any other technology.
Complaints
Our aim is at all times to provide you with an excellent service. However, if you
are unhappy with our service for any reason, please contact our Customer Services
Team (Complaints Handling) via our contact form or by email at
enquiries@debtlinedirect.com.
We will acknowledge receipt of your complaint, in writing, within 5 business days
and we will inform you of the name or job title of the individual handling the complaint.
We may combine the acknowledgement of the complaint with our final response, but
in any event we aim to resolve complaints at the earliest opportunity.
Data protection
We are committed to protecting your privacy. Our privacy practices are set out in
our Privacy Policy.
Termination
We may terminate or suspend your access to the Website and the services within it
at any time.
All disclaimers, indemnities and exclusions in these terms and conditions shall
survive termination of the agreement between us for any reason.
General
The content of this Website is directed solely at those who access the site from
the United Kingdom. We make no representation that any product or service referred
to in this Website is available or otherwise suitable for use outside of the United
Kingdom.
The Website is for your non-commercial, personal use only and must not be used for
business purposes.
If any provision of this agreement is held to be unlawful, invalid or unenforceable,
that provision shall be deemed severed and where capable the validity and enforceability
of the remaining provisions of this agreement shall not be affected.
Any failure on our part to enforce any right will not constitute a waiver of such
rights.
We may modify these terms and conditions at any time. Your continued use of the
Website signifies your acceptance of such modifications. You should therefore check
the terms and conditions of the Website on a regular basis.
These terms and conditions replace any previous terms and conditions regarding the
use of the Website.
Except as set out below in this clause, you may not assign or transfer any of your
rights under these terms and conditions without our prior written consent.
Governing law
These terms and conditions are governed by and construed in accordance with English
law. Any disputes shall be subject to the exclusive jurisdiction of the English
courts, to which each party submits.
Date terms and conditions were last revised April 2010.